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Employment Drug Screening FAQ

 

Drug Test FAQ

 

Q: How soon should I expect to get my results?

A: Results are usually emailed directly to you within 24 hours of completing the test if the results are negative. 

Q: I Received a Status Update Saying That my Specimen Went to MRO, What Does That Mean?

A: An MRO is a physician trained in toxicology. When a test is determined by a laboratory to be positive or you live in a State like NY where all drug tests must be certified by a physician, the report should be sent to the MRO for further review. The MRO attempts to contact the candidate and determine if there is a valid medical explanation for the results of their test, which could be anything from over-the-counter drugs to valid prescription drugs. If the MRO is able to determine a valid explanation for the test results, he will issue a verified negative result for the test.

Q: How Will My Searches be Returned?

A: Competed reports can be returned via email, fax or mail. You have the option of having completed results sent to multiple people. In addition, if you order several searches for the same individual, you have the choice between having only the completed report returned or having each individual search returned as they are completed.

Q: Am I Charged for the Test When I Place the Order, or When I Take the Test?

A: You will be charged for the test at the time you place your order.

Q: Right Now, I Only Have One Person to Screen, But I May Have More in the Future – Should I Use The One Time Option or Set Up a Corporate Account?

A: When you set up a corporate account, you are able to create a user id and password that will allow you to re-enter the system and place orders later.  There are no account set up fees or monthly charges, you only pay for the requests that you place.  It may be a good idea if you are a company that is looking into implementing a drug screen program for future employees.

 
 

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